Customer Testimonials

We like to ensure our customers are happy and enjoy the products we sell and it is great to share some of the feedback and thanks we have received.

Coming back to the game after 10+ years!! Been on the hunt for a racket suited for my game play. I'm just happy to find TG Sports! Staff were helpful and they aren't really after the sales! They want you to buy what's best for you. I'm really happy with my Astrox 88D 4U5 Red/White colourway! Smashing my way back to the game! Thanks, TG team!!

I am definitely a repeat customer!
  • Frank Agamata
  • 18-Feb-2021 02:38 PM
Got my order and was very happy with the care put into the packaging.

Definitely my new go to place for badminton gear
  • Alan Pang
  • 21-Nov-2020 03:08 PM
I’m getting back into Badminton after over 10 years, and needed a racket. I had already done my own research and found a few higher-end options to get an idea. I emailed TG Sports asking for their advice based on my playing style, experience, level (intermediate) etc. Maggie replied with a very informative email with possible options including detailed pros and cons of each.


I did further research on her suggestions, and I found that she was not only spot on in her recommendations – their prices seemed quite competitive too so I purchased one (Yonex AstroxS – 3U).


When deciding on a string, I was originally going to go for a slightly high-end one, but she recommended more of a mid-range and explained why (a mid-range one is a bit more forgiving with miss-hits while I get back into it) – so they definitely weren’t out to upsell the flash stuff unnecessarily!


The racket was prepared and dispatched quickly. Thank you to Maggie and the team, and fully recommend them.

  • Kris de Lacy
  • 09-Oct-2020 02:02 PM
I have now bought items from TG sports on 2 separate occassions. Each time, the delivery has been pretty fast and without any hassle. The items are packed really well and the quality has been great.

Certainly would be buying them from the future and would recommend everyone to go with them for badminton gears.
  • Jalesh Devkota
  • 24-Jul-2020 02:03 PM
Amazing service. Staff are friendly and very helpful; they ordered in the shoes we were looking for. Emails are always quickly responded to and no mistakes in ordering. Will buy from here again in the future!
  • Jing
  • 06-Jul-2020 09:43 PM
Fantastic service. They helped me with choice of strings, ensuring I knew what I was getting. The delivery was fast and well protected. I'll use them again for sure.
  • Dot Anson
  • 23-Aug-2019 12:44 PM
Wow the people at TG Sports really know what they are talking about. I'm impressed how they when the extra mile to make sure I got what would suit me. Very quick delivery. Exceptional service - will use them again!
  • Nathan Blaxall
  • 30-Jul-2019 03:43 PM
Exceptional service again for my third purchase Maggie. I really appreciate the extra mile you took to answer my question and the suggestions and advices over a phone call, it helped me so much to choose what best suit for my skill levels. Apart from the purchase, I really appreciate you taking time to arrange a pick for my old racket for restringing from Wellington and send it back, I never experienced a such an amazing service from any organisation before. Wish you could open up a store in Wellington too.
  • Biyanka
  • 12-Jun-2019 02:33 PM
AMAZING! hands down the best customer service I have encountered. Maggie is a star, she went out of her way to make sure our school's order arrived in time for a inter-school competition, even though the order was placed late be us. A huge thank you! We would definitely recommend TG Sports.
  • Raewyn Kinnaird - Whakatane Intermediate School
  • 23-May-2019 02:22 PM
Excellent customer service. Maggie was extremely helpful. I will definitely be coming back!
  • Jordan Fu
  • 08-May-2019 11:28 AM
Prompt assistance when needed. Goods were nicely packed as well. Thanks to Maggie for emailing the courier about my parcel to ensure its delivery. Will definitely be back.
  • Gordon Magherra
  • 10-Apr-2019 05:44 PM
10 out of 10 to TG Sports! I am very satisfied with the good and friendly communication (wich was important to me, as I am from Belgium) and the high quality service from Maggie !!! The LCW-shirts made my son unbelievable happy !!! Recommended badmintonshop A+++ !!!
  • Ricky Van Coillie
  • 27-Feb-2019 06:53 AM
Amazing Service!

Thank you very much for your extra effort Maggie, I received my racket last week, it was securely packed, really impressed.

You definitely have proved the quality of your service, it is outstanding and I must also tell how helpful especially you are getting me the racket on time. I’ve never seen such good service from any other sports shops (even from well reputed businesses).

Can you believe my last racket (Astrox 77) I purchased from one of the stores in Auckland (not long ago) shipped it with very poor packaging and I haven’t even got the case for the racket, and my second purchase order was a total disaster.

Anyway just wanted to THANK you for this and the first order impression was really good and worth spending a few $$ for a great service.
  • Biyanka
  • 18-Feb-2019 01:13 PM
10/10 would recommend, amazing service and efficient!
  • Anthony Kuan
  • 03-Aug-2018 10:55 AM
Fantastic customer service and great product information I would definitely recommend and use this company again without hesitation.
  • Richard Massey
  • 18-May-2018 07:21 PM
Very pleased purchase experience, tried to figure out the size of badminton shoes as what showed on website does not match what's print on the shoe tongue. Maggie assisted me through a phone call, sent me all the links that had my size and the shoes I selected perfectly fits. Very appreciated.
  • Christina Liu
  • 05-Apr-2018 01:32 PM
Thank you so much for replacing my racket and keeping me updated on the progress. As a returning customer, I never got such a welcome and support from any business stores before. I am extremely happy and satisfied with your service and attitude of going extra mile for awesome customer service. Badminton lovers – best place to buy your gears!
  • Nikhil George
  • 02-Oct-2017 01:05 PM
Awesome to deal with - the best service from, or alongside, an online purchase I've had in a long time - great follow up too! Delivered on time. Will definitely purchase through TG Sports again! Thanks!
  • Glen Duffield
  • 31-Aug-2017 04:48 PM
Some delays in delivery but they handled the situation very well. Prompt action until it was resolved.
  • Pam
  • 30-Aug-2017 01:24 PM
" Bought my second racket from the store - perfect !. Thanks for the advice team. Awesome customer service. Fastest delivery. Highly recommended. Will choose TG sports for future purchases. 5/5. "
  • Nikhil George
  • 10-Aug-2017 02:22 PM
Great products, but most of all - great customer service ! :) :)
  • 26-Jul-2017 04:52 PM
10/10 would buy again. put my overgrip on for me and strung beautifully and shipped fast asap
  • Joe Ding
  • 25-Jul-2017 08:30 AM
Bought a new badminton racket for my daughter. Advice and racket were both spot on. Make sure you get it strung, so much better than the factory option. Packaging extremely good. Three days after buying my daughter a new racket, I've just ordered another one for myself. Great service and great rackets. Highly recommended.
  • Murray Chant
  • 10-Jul-2017 11:57 AM
I purchased a badminton racket and got restringing service from TG Sports. The racket was shipped in a highly protected casing and delivery was very fast. Hats off to the team and to Maggie who assisted in selecting the most suitable racket. Can't thank them enough.

Will definitely choose TG Sports for future purchases.
  • Edmund Hong
  • 12-May-2017 07:23 PM
Hello. I purchased a badminton racquet from TG Sports and found all aspects of the purchase to be excellent. Excellent and fast delivery, excellent packaging but most of all excellent communication/information and going that extra mile to make sure you get the best for you. Would certainly purchase again. WELL DONE.
  • Stephnie Brown
  • 18-Apr-2017 07:14 PM
we purchased a couple of badminton rackets as our first purchase from TG Sports.
The advice that they were currently out of stock was very prompt and service in ensuring we received them well within a week of ordering, despite waiting for new stock was fabulous.
We were kept well informed.
Great Service - Great Value...wouldn't hesitate in buying from TG Sports again

  • Jamie O'Donnell
  • 03-Apr-2017 08:03 PM
Great Service from here, ordered dispatched same day, delivered next. Shoes are perfect! Well Done TG Sports :)
  • Shane Espitalier
  • 24-Mar-2017 02:07 PM
The best part of my experience dealing with TG Sports was that the lady at the counter worked with me to make the right purchase. She didn't show any signs of impatience and guided me to buy the right product at the right price. I'd return to them any day for my future purchases. Highly recommended and the best in town.
  • Prasanth Pavithran
  • 27-Jan-2017 10:49 AM
10/10 Would absolutely recommend! Very rapid delivery, the packaging is thorough and no doubt authentic Yonex products! Will absolutely be using in the immediate future.
  • Steven Jiang
  • 12-Jan-2017 09:07 PM
I recently ordered a new badminton racquet - the choice was excellent including strings etc. Order was completed and with me within 2 days - excellent service and a great racquet - many thanks.
  • Kerry-Ann Adlam
  • 23-Dec-2016 02:27 PM
wonderful service. cannot be easier. everything went very smoothly. owners are very professional and gave me the right advice. best value for money as well. definitely will come back again and recommend this shop to my friends.cheers
  • Penny
  • 12-Oct-2016 12:21 PM
Bought must-have Yonex badminton shoes for my teenager. Unsure of the perfect fit, we went with two sizes intending to return one. Under time pressure for the shoes to arrive in time for a tournament, MAGGIE WAS AN AMAZING SUPPORT, constantly in touch to ensure the shoes arrived perfectly on time. Once the second pair was returned and received a hassle-free refund was sorted. Thanks Maggie and TG Sports, a great service I would highly recommend you!
  • helen andrews
  • 15-Sep-2016 11:55 AM
Bought a Yonex Club Racket Bag via TG's website after talking with Maggie and the bag arrived promptly. All good and happy with the purchase. Maggie was really friendly & easy to deal with . Happy to refer friends & potential customers to TG Sports. Thumbs up.
  • Patrick Tang
  • 30-Jun-2016 03:16 PM
Also items received were Genuine Yonex. They are a real supporter of the product.
  • Nick Greer
  • 29-Jun-2016 07:34 PM
Great service. Really friendly when i came in store even though the owner was really unwell. Gave great advise on all equipment and then had items dispatched and followed up as promised. could not recommend them enough and will be definately buying from them again even though i live on the other side of Auckland.
  • Nick Greer
  • 29-Jun-2016 07:32 PM
Came in today with a friend to buy a racquet with a brief idea of what we wanted. He owner was extremely accomodating and knowledgable and recommended us the best racquet either of us have ever used. She also restrung 3 of our racquets quickly and with excellent precision. Very pleasant experience. Highly recommended!!
  • Sam Saw
  • 25-Jun-2016 10:34 PM
Brilliant service! Awesome customer service.. Highly recommended.. A+++.. Definitely would love to trade again.
  • Saud Irfan
  • 23-Jun-2016 07:25 PM
Excellent service, friendly, knowledgeable and efficient.
Very prompt delivery and the packaging could not be better.
Love the shoes and yup we now have happy YONEX feet on the courts :)
Thanks for a great shopping experience; I highly recommend TG Sports.
  • Lily Ong
  • 23-Jun-2016 10:27 AM
Very fast service - delivered next working day! Love the shoes - Yonex Aerus.
  • Veronica Clarke
  • 20-Jun-2016 07:09 PM
Very good service... fast and easy transaction. Highly recommended, will buy all my gears here. Thanks..
  • Carlos Capinpin
  • 28-May-2016 07:38 AM
Everything from the browsing to the opening of the package was top notch. The site was especially easy to navigate and shipping was incredibly prompt. Very pleased with my experience purchasing from TG sport centre.
  • Licheng Sun
  • 12-May-2016 12:34 PM
Excellent Customer service
Very Prompt replying
Great quality and packaging
Very happy with the outcome and what they do to ensure there customers are satisfied. Will definitely recommend to friends and come back to shop myself.
  • Barry Martin
  • 11-May-2016 04:06 PM
Bought a pair of the Yonex Aerus shoes here, best shoes I've ever had, didn't even notice I was wearing them while playing.
Amazing customer service too.
Shipped overnight to dunedin and went out of their way to make sure it arrived on time for a tournament I had.
Will definitely be shopping here again.of their
  • James Wansink
  • 30-Apr-2016 07:19 PM
Bought a bag off tgsports! Awesome service! They respond so fast and they shipped the item just as fast! Very happy customer! Got the item and it's 100% legit.
  • Nicholas Tiang
  • 30-Apr-2016 11:08 AM
Great product, very friendly communication and fast delivery - highly recommended!
  • Aaron Hanley
  • 14-Apr-2016 05:14 PM
Great product, professional and friendly service. Sent out my item very soon.
  • Kyle Wong
  • 09-Mar-2016 12:11 PM
Excellent service as always whether shopping online or at the store.I recently bought racket overgrips that's available only at TG sports.
  • Elly Requilman
  • 03-Mar-2016 05:53 PM
Excellent, professional and friendly service all round. Delivery was prompt and the gear was very well packed for safety. Responses to any questions we had were quick and the free restring by such an experienced pro on any purchase is a really nice touch.
  • Karl Buckley
  • 24-Feb-2016 06:10 PM
. Everything is good in service, well packaged, quick delivery. Thanks for the advices that you gave me. I really appreciate it. Will buy nxt time.
  • Alpha Deloy
  • 17-Feb-2016 01:27 PM
I got a pair of badminton shoes. It was delivered to me very quickly and they have a great customer service. I am thinking about buying a racket now :).
  • Amir Mirshams
  • 10-Feb-2016 02:33 PM
Amazingly helpful both in terms of knowledgable advice about badminton shoes and in terms of service. I highly recommend TGSports and will definitely purchase from them again in the future. Thank you so much for sorting everything out.
  • Bronwyn
  • 29-Jan-2016 11:00 PM
Awesome service! Maggie and Tony are both really friendly and helpful, gave me a lot of really useful suggestions with regards to the racket model and string .Genuine Yonex products specifications.I have know these two for many year and they also string my rackets perfect everytime I would recommend them to all my friends that are looking to purchasing new badminton gear.
  • Stephen Sweeny
  • 29-Jan-2016 10:59 AM
Bought a Yonex Nanoray 20, delivery was prompt and racket in good condition. Service was amazing with knowledgeable and friendly staff
  • Richard Ng
  • 29-Jan-2016 12:30 AM
Second time ordering from TG Sports, same great service and contact right through from ordering til the parcel reached our doorstep. Very friendly and helpful......will definitely be back again. Thanks Maggie.
  • Sandra Wilson
  • 08-Jan-2016 09:27 AM
First time ordering online from TG Sports and the items (Yonex shoes, shuttles, ankle guards) arrived in very good time. Also, excellent correspondence from TG on the status of the purchase, tracking and progress of delivery. Very happy with purchase and friendly sales support from Maggie throughout the process.
  • fred sundram
  • 13-Nov-2015 09:30 PM
Bought some Yonex shoes today from the store. The female staff member there could not have been more friendly and accommodating. Price was excellent also. Very impressed. Will definitely be back.
  • K Murray
  • 11-Nov-2015 12:55 PM
I bought a Yonex Racket Bag on thursday, and got delivered super quick on saturday morning, the product is awesome quality and 100% genuine!!
  • Federico Rodriguez
  • 10-Oct-2015 08:22 PM
We have bought 2 great rackets and numerous other items from TG Sports.
Hugely impressed with their knowledge and helpfulness - to top that off they are friendly, professional and their service level is second to none.
Thank to them - ahh, very good pricing too.
  • phil herbst
  • 30-Jul-2015 03:54 PM
Awesome service! Maggie and Tony are both really friendly and helpful, gave me a lot of really useful suggestions with regards to the racket model and string specifications. I've purchased a Arcsaber 10 from them before, and yesterday I brought a Arcsaber 11 on behalf of my friend, and today it was delivered!! I would recommend them to all my friends that are looking to purchasing new badminton gear.
  • Cathy
  • 24-Jul-2015 10:11 AM
Exceptionally great. I ordered a Yonex 70 DX Nanoray. They re strung with new string and received my racket next day- great racket for doubles. Team advised me on purchasing the right model and excellent communication. Highly recommended shop for badminton lovers. Looking forward to buying new gears from TG sports in future. Thank you TG sports for your awesome service and advice.
  • Nikhil George
  • 13-Jul-2015 11:51 AM
I recently bought a Yonex Nanoray 20 (on sale!) from the site and also had it strung and re-gripped as well. Really, really, really impressed by their service!!! Prompt delivery, great communication. I definitely will buy from TG Sports again! Cant wait to use my racket!
  • Bon Ramos
  • 01-Jul-2015 03:39 PM
Awesome service and racquet. I ordered my Yonex Voltric Z-Force 2 and received it the day after. TG Sports were awesome and extremely helpful in suggesting strings and tension. Racquet is a genuine Yonex and is absolutely amazing. Will definitely be dealing with TG Sports again in the future.
  • Phillip Brett
  • 26-Jun-2015 07:33 PM
I purchased badminton shoes and racket bag from TG Sports 4 days ago. That was the first time I purchased items from TG Sports after looking their websites. I am very pleased with the overall service of TG Sports. From online purchasing, payment, tracking of package and up to packaging, everything is superb! I would definitely recommend TG Sports to all my friends playing Badminton and to everyone reading this comment. You will definitely not disappointed.

With regards to products, the badminton shoes and bag I bought are originals. Usually after the game, my feet are tired but just after using my new badminton shoes from TG Sports, I did not feel any fatigue and I was surprised with my performance coz I won my games and my footworks were magnificent coz of my shoes. Thank you TG Sports for your wonderful products and it is worth buying. I will definitely purchase more products from you in the near future. Agan, thank you very much and more power. I put my name to TG Sports and I highly recommend TG Sports in the whole world.
  • Carlo Gabriel
  • 26-Jun-2015 01:53 PM
Great service, love the new racket that you recommended, thank you, cant recommend enough
  • andrew bailey
  • 18-Jun-2015 09:00 PM
Great service with prompt delivery - love the badminton bag!!
  • 15-Jun-2015 11:20 AM
Fantastic service, and very quick delivery. Im sure I will do more business with TG Sports in the future. Keep it up guys. Once more, thanks for the outstanding service.
  • Chris
  • 05-Jun-2015 02:37 PM
Thanks for the fantastic service guys, pulled us out of a tight spot at short notice, we will be back.
  • Andrew Lay
  • 25-May-2015 02:22 PM
Fantastic service, communication and delivery. The shoes we ordered were no longer in stock but we were offered more expensive shoes at the same price as those originally ordered. When I told Maggie, via email, that I had to wait for my son to "approve" the new shoes as they were for his birthday she wished him a happy birthday in her reply email! Little touches like that make you appreciate dealing with genuine people and not just staff that are there for their wage only. Thank you TG Sports, we will most definitely be ordering from you in the future, our package arrived well protected and we even joked that the person in charge of parceling up our purchases must have had a lot of fun!!
  • Sandra Wilson
  • 22-May-2015 09:01 AM
i bought my voltric z force 2 on tuesday, and it's just arrived friday. Very satisfied with the service and they gave me advice about the restring. Will buy another racquet at tgsports again because the great customer service. Best regards
  • Emil Andrian Pribadi
  • 15-May-2015 04:11 PM
Just received my products that I ordered. Staff worked above expectations (delays that were out of their control) and kept me informed. Great customer service and easy to use website. Thanks TG Sports, will be using you again in the future.
  • Lee Underdown
  • 15-May-2015 11:37 AM
Received the racquet in good condition with excellent packing and prompt delivery! Very much satisfied with the string and the grip! Thanks a lot. Really enjoyed playing with it!
  • Babu isaac
  • 12-May-2015 05:33 PM
10/10 Would definitely recommend! Very speedy delivery, packaged thoroughly and no doubt genuine Yonex products! Will definitely be using in the future.
  • Rebecca Ye
  • 06-May-2015 08:48 PM
Brilliant service. Genuine Yonex products. Wonderful communication from them. Super fast delivery as well. !! Highly recommend to anyone wanting quality badminton gear. I will be using them often.
  • Matt Selen
  • 28-Apr-2015 05:45 PM
Friendly and obliging service, Prompt delivery and genuine Yonex product, could not be better
  • Jeff Shewry
  • 21-Apr-2015 08:49 PM
I bought a badminton racket, which came in great condition, and with the exact specifications as I had ordered. The only problem was a mis-delivery by the courier company. However, when I complained to tgsports, I received a timely email assuring that they had contacted the courier company, and that in the worst case I would be reimbursed. I was very happy overall with the customer service and the quality of the product.
  • Bitna Bae
  • 08-Apr-2015 03:45 PM
I live in the UK and had propmt service. My racquet arrived within one week. I was looking for a nano speed 9900 and this site was the cheapest. Would recommend. Will be ordering some shoes as well.

Thanks again.
  • Andy Burgher
  • 07-Apr-2015 10:24 PM
Friendly and welcoming. Great service, Fast delivery and good quality product.
  • Empire
  • 07-Apr-2015 10:22 PM
I have purchased multiple badminton gear through various trusted online stores from all over the world and TG Sports has been one of the best in their communication, racket stringing service and undoubtedly their packaging.

They were very prompt to reply to my emails and even phone called to confirm my purchase.

The racket I bought was a 4g Voltric 80 which I had asked to be strung at 25pounds. It was a genuine racket and the stringing was absolutely superb. Stringing pattern and tension was as accurate as it could get.
Will be sending up my rackets which need restringing in the future to these guys with no hesitation.

I was also amazed by their extensive bubble wrapping of the racket along with a final coverage with a very hard cardboard. Not a chance for the racket to get damaged at all.
From what I experienced, WAY better packaging than "top rated sellers!" on Ebay.

Will definitely be back with them in the future :)
  • Dave Rah
  • 01-Apr-2015 04:39 PM
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    Friendly and welcoming. Great service, Fast delivery and good quality product. 

    All prices are shown in New Zealand Dollars and inclusive of GST unless otherwise stated. Prices excluding GST show for non NZ Visitors.